Reviews of the timeshare industry by the owners...
We bought into HDM over 10 yrs ago and gradually worked up to a New Penthouse ownership. We always enjoy our time at HDM even though the maintenance fees are way beyond excessive!!
In Nov., 2010 we attended another marketing meeting after the owners' breakfast where one of the sales force fed us a line about the NEW Master Member Ownership. He went on and on about new facilities in La Paz, Todo Santos and another along the corridor between Cabo and San Jose del Cabo...that we would have access to and could stay there vs. at HDM. This upgrade?? was not inexpensive to say the least.
In Nov.,2011 we sat with the head of HDM marketing management, a Mr. Vering, wanting to find out status of these new facilities. Well, turns out that La Paz has been stopped because of environmental regs, Todo Santos is still a pipe dream and the other one along the corridor...who knows what's going on with it...rarely receive any kind of status report on any of these items.
I have contacted several people at HDM management, more than once, to explain to us just what we paid the additional $$$ for to get the MM upgrade. To this day....little to no explanation. But I'm continuing to push. I could include more details but think you get the picture.
All I can say is when dealing with the sales force and management of HDM---BUYER BEWARE!!!