Reviews of the timeshare industry by the owners...

Timeshare Owners Community

Westgate - Resort Complaint

We had a unit at Westgate Resort Gatlinburg that we purchased in June, 2008. In October,2009 we stayed there for the first time, and realized the unit we purchased was not what we were told we bought. In trying to correct that, we ended up doing an upgrade to a larger unit.

At that time,we were told not to worry, the first unit was gone. Due to an unexpected large expense, we canceled our contract with Westgate within the 10 day time frame. It took them over 2 weeks to finally tell us it was canceled. The next week Westgate notified us that we still owned the first unit. We were told we should have known Westgate wouldn't let us out of everything! We have turned this over to the Governor of the State of T N. They have proven to be very good to work with. Our advice to potential timeshare visitors is to stay as far away from Westgate as you can.

 

 

Comments   

 
0 #20 montell 2012-04-05 19:57
have u gotten any info about foreclosures or how WE can get rid this mess? mj 205 240-6703
Quote
 
 
0 #19 similiarboat 2012-03-07 22:42
Well my wife & I gave up our week in Florida & upgraded from a 2 bedroom into a 3 bedroom in TN they told us we would be upgraded from a value week to a red week & gave us a letter stating that fact that was Aug. 2011 & so far have been told we are on a list & should be next the red week upgrade is the only reason we upgraded it pisses me off that we haven't got the red week yet & am not inerested in incurring the $500.00 seasonal upgrade fee (per week since the 3 bedrooms are all single units)
Quote
 
 
0 #18 problemsolver 2012-03-07 22:34
Talk to ur lawyer & have them set up a phony company with no connection back to you & then sign your deed over to the fake company then just don't pay ur maint. & taxes
Quote
 
 
+1 #17 stacy 2012-02-21 23:37
I have also been scammed by Westgate Resorts my time share is in the Smokey Mountians TN, what they failed to tell me in their 4 hour long sales pitch was i am a odd year owner! I pay $250 a month plus a $700 yearly charge and i can go only every other year! I am stuck with a payment i cant afford and a time share i can visit every other year! I just dont know what i should do, i feel so taken advantage of and mislead! they really should be ashamed of themselves!
Quote
 
 
0 #16 Kesi 2012-01-30 16:03
I have a timeshare with Westgate and it's has been the worst mistake ever made. The customer service is awful and I just had them to draft my account for money that i DID NOT authorize. When I called to see why, the young lady Lusivett Sanchez was rude to me. I have to send them my bank statement and do all this extra stuff to get my money back. MOney of which I NEVER authorized them to take. I asked for a manager and the manager refused to give me her name. Terrible customer service, terrible resorts. Please if anyone is thinking about a timeshare with Westgate, RUN!!!!
Quote
 
 
0 #15 Becky Akins 2011-04-13 22:06
We bought into WG in orlando Fl in 6/08 and have never used it. I tried to exchange a week in Gatlinburg TN. They informed me that it would cost me my exchange fees plus $500.00. needless to say i did not go to TN. We were supose to be abled to use this for exchange but what we got is not a red week. even tho we were told that we could exchange for anywhere since we bought a red week. what a rip off. we can only use on week 3 only.
Quote
 
 
0 #14 another_sucker 2010-12-31 03:15
I was sucker into the westgate scam. They sold me a dream of future property and thinking about my daughters future. When I was reluctant they threaten to make us pay full price in a Mertle beach hotel. I should of just paid the price and avoided this whole thing. After we told them that we couldnt afford the property anymore they said we could switch properties. Thats how I ended up with a smokey mountain property that I dont want. I hate WESTGATE.
Quote
 
 
0 #13 Jessica Yang 2010-11-20 05:51
Join our facebook group Type Westgate is a Sham...Wow

We are Westgate Resort Members who bought into a time share in the Smokey Mountains. We are NOT satisfied Customers.

I hope to warn you that if you go to Gatlinburg TN -stay away from the Street Vendors trying to give you free shows in exchange for a Meeting about time shares.. Run .. Run away quickly.

I'm trying to build a community that had been scooped into this scam. When facebook group has 5,000 people. I will set up a date to protest in Washington. This kind of business practice is hurting other families, new owners, our kids future, and friends. Westgate may have forclose on my account, but I will fight for others.

Jessica Yang
Quote
 
 
+1 #12 Jessica Yang 2010-11-20 05:50
Join our facebook group Type Westgate is a Sham...Wow

We are Westgate Resort Members who bought into a time share in the Smokey Mountains. We are NOT satisfied Customers.

I hope to warn you that if you go to Gatlinburg TN -stay away from the Street Vendors trying to give you free shows in exchange for a Meeting about time shares.. Run .. Run away quickly.

I'm trying to build a community that had been scooped into this scam. When facebook group has 5,000 people. I will set up a date to protest in Washington. This kind of business practice is hurting other families, new owners, our kids future, and friends. Westgate may have forclose on my account, but I will fight for others.

Jessica Yang
Quote
 
 
0 #11 Jessica Yang 2010-11-20 05:50
Join our facebook group Type Westgate is a Sham...Wow

We are Westgate Resort Members who bought into a time share in the Smokey Mountains. We are NOT satisfied Customers.

I hope to warn you that if you go to Gatlinburg TN -stay away from the Street Vendors trying to give you free shows in exchange for a Meeting about time shares.. Run .. Run away quickly.

I'm trying to build a community that had been scooped into this scam. When facebook group has 5,000 people. I will set up a date to protest in Washington. This kind of business practice is hurting other families, new owners, our kids future, and friends. Westgate may have forclose on my account, but I will fight for others.

Jessica Yang
Quote
 

Add comment


Security code
Refresh

Search

Follow us on Twitter

Log-in

Please log-in to add your review!



Some of the companies reviewed include: