Reviews of the timeshare industry by the owners...

Timeshare Owners Community

WestGate - Misleading!!!!

My husband and I bought a timeshare about two years ago from WestGate Resorts. We were told by the sales agent that if we wanted to sale our timeshare back we could do so at anytime. Some things came up and I called WestGate to sale my property and they immediately became defensive and basically told me that they could not help me and would not giveme any advice or customer service for that matter.

So I took matters in my own hand and called Timeshares Only to sell my property. Again I was told that at this time, it was a HOT market for timeshares and that they (Timeshares Only) are confident that the property would sell fast. According to them the property is worth almost 20 K and I CURRENTLY have it on the market for about 10 K. I have already knocked down the price three times. IT HAS BEEN ALMOST A YEAR and it is still on the market. Everytime I call the CSR he/she doesn't give me much information about the status of my account and tells me that I might get more inquiry's if I knocked down the price AGAIN? This company does not sound legitimate or professional!! IF ANYONE IS CONSIDERING GOING THROUGH TIMESHARES ONLY to sell or rent your property or purchasing a property through Westgate Resorts, I HIGHLY RECOMMEND TRYING ANOTHER COMPANY. Expecially if you want QUALITY Service!!!!!!

 

Comments   

 
0 #2 Jessica Yang 2010-11-20 05:56
Join our facebook group Type Westgate is a Sham...Wow

We are Westgate Resort Members who bought into a time share in the Smokey Mountains. We are NOT satisfied Customers.

I hope to warn you that if you go to Gatlinburg TN -stay away from the Street Vendors trying to give you free shows in exchange for a Meeting about time shares.. Run .. Run away quickly.

I'm trying to build a community that had been scooped into this scam. When facebook group has 5,000 people. I will set up a date to protest in Washington. This kind of business practice is hurting other families, new owners, our kids future, and friends. Westgate may have forclose on my account, but I will fight for others.

Jessica Yang
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0 #1 denise audirsch 2010-05-02 15:02
:sad: We were held hostage in a room for 2 hours . lead to belive that this was an investment. ha what a joke. this thing cant even give it away! we have owned for 5 years we have went though all kinds of begging pleading nashing of teeth and changing of schedules to be able to use it. the resort has scheduled our week and called us to say we would change, after we had scheduled with our jobs. but we have gone every year that we have one due. only because i pay all this money and not use it. but we will not go back to Smokey mountains and be cursed at.
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