Reviews of the timeshare industry by the owners...
Every year once we have consistently paid our fees and requested deposit to RCI and Solmar has either overlooked or refused our requests.
RCI has been nothing but helpful; however, has indicated only Playa Grande / Solmar can deposit weeks to RCI for this resort.
I sent this complaint to Grand Mayan Dec 7th 2011, I have not heard back from them as of Jan 1st 2012.
My name is Terre. My daughter, Annie, and I are Grand Mayan owners. I don't know my account number but I wanted to lodge this complaint anyway.
On the 2nd of November I and a friend, John went to Ixtapa for a week vacation. Me, mainly lay around the pool, for John it was archeology pictures and history.
This company: Travels dream unlimited contact timeshare owner. Offer them a huge amount of money ($ 2600) for each week they deposit on RCI or II. But there is a catch. You have to pay them $100 upfront for every week you want to rent.
We own three Timeshares at Summer Bay Desert Club Resort and can not use one of them this year. It appears we are being punished again. I think it goes back to the purchase of The Crown Club that we were talked into by their lies.
Don't ever ever go to the 90 min timeshare presentation from Promotora Sunset Beach Clubs, SA de CV (Sunset Group) in Cancun. They kept me there for nine hours! They put charges thru my credit card when I asked them not to.